For customers that have received premium level training programs, you may also have access to video library content. This content is accessed by clicking on the camera icon found at the top of each training page in your program PDF. If you are not connected to the video content when clicking on this icon, you computer may have removed these links. Some security settings will remove or disable these links but still allow viewing of the document. This can be corrected by temporarily adjusting your security settings associated with the program launching the PDF and downloading/opening the file again.

If you are unsure how or unsuccessful in getting this to work we have many of the direct links on our site – Video Library Access (password required)

You may also contact us directly ( to be provided your access links. Please provide your order number and we will send the information via email.